Yes. The amount of accessible seating varies at each venue. Please call us by phone to purchase accessible seating tickets so we may arrange for any necessary assistance.
Tickets are required for everyone age 3 years and over who occupy a seat. All children under 3 years old must sit in a lap and may not occupy a seat. While we know those little ones want to see what's going on, we cannot allow children to sit on shoulders or be held up to block the views of others.
Please check our event terms and conditions for age restriction.
Live events use enhance speaker system and are unsuitable for children.
Each event or performances requires a different type of stage set-up. As such, the construction of props or the way seats are arranged will obstruct the line of vision from some seats to the full view of the stage. Such seats are deemed to have obstructed or restricted views and will be indicated in the seat map diagrams.
An E-ticket (electronic ticket) is an electronic form of our ticket that is sent to you via e-mail. Each copy contains a unique barcode that can only be used by one person.
Some of our concerts are outdoor events and can be affected by the weather. The stage is fully covered but the area for concertgoers is uncovered and open-air. Please note the concert will proceed rain or shine unless the site is deemed by emergency services and concert management to be unsafe. We advise you to come prepared with the appropriate weather gear.
On the day of the event simply take your E-ticket/s with you as you would for any event ticket. Please present your E-ticket on arrival at the entry gate.
Make sure that each person you have bought the tickets for has their own ticket when attending the event. You MUST NAME each E-ticket in the name of the person that will use the ticket to gain entry to the event BEFORE you download and print it.
The E-ticket bearer will be asked to show proof of identification at the gate of the venue to gain entry. Security staff will check that the name on the ticket matches the ID of the person using the ticket to gain entry to the event.
Do not give copies of your E-ticket to others.
We will only allow entry for the first scan of the barcode. If E-ticket photocopies are presented at the event venue the staff in charge of scanning barcodes will alert the ushers that the barcode has already been scanned.
Should there be a dispute, our staff will contact the original ticket purchaser and verify the purchaser’s identity through Name/Contact Number/Email collected during the purchase process.
Most Artists prohibit the use of flash photography and professional cameras. Audio and/or video recording is not permitted at anytime.
Please use the contact form on our website.
